Description: IDRL 404, Rights at Work: Grievance Arbitration, is a three-credit, senior-level course examining how disputes in unionized workplaces are resolved. When unionized workers discover a violation of a collective agreement, they may ask their union to file a grievance. Grievance arbitration is the final step in this process, wherein the parties agree to have a neutral third party (an arbitrator or arbitration board) resolve their differences. Grievance arbitration (also known as "rights arbitration") casts a long shadow over how employers and unions negotiate and interpret collective agreements. It is therefore essential that union and management labour relations representatives have a thorough grounding in the principles, conduct, and changing face of grievance arbitration.

Prerequisites: None. IDRL 312 is strongly recommended.